FAQ & Help Center

First, find the account you want in our catalog. You can use the search bar or filter by specific champions and resources. Once you've found the account, click on it to see its full details, enter your email, and place the order. Once the order is placed, you will be redirected to the order details page, where you will see the payment instructions and a live chat with our support team to help you with the delivery of the account credentials.

We support a wide variety of secure payment methods, including Credit/Debit Cards (Visa, Mastercard, etc.), PayPal, and multiple popular Cryptocurrencies (Bitcoin, USDT, Ethereum, Litecoin, etc.). Select your preferred option at checkout for instant, automated processing.

There are 3 main reasons why we are trustworthy:

• Our reputation speaks for itself: check out our 5-star rated Trustpilot to see what other players say about our accounts.
• Your purchase is protected by our Refund policy. If we fail to deliver your account, you get a full refund.
• We prioritize account safety: all starter and resources accounts are safely leveled and verified, and we guide you step-by-step through the process in our live chat.

Sure! You can get a 5% discount for your first purchase with the promo code: FIRST5

Just apply it at checkout before payment.

Yes, absolutely. Once you receive the credentials, you will have full access to change the email and password to your own. You can link the account to your mobile phone (iOS/Android) or play on PC/Mac using the official game client, emulator, or launcher depending on the game.

We offer both starter accounts (completely fresh with resources accumulated via daily logins) and mid-game accounts. None of the accounts are actively played on after listing, meaning all characters and resources are intact and ready for you.

You can view the real-time status of your order on the order details page. If you have any questions or need an update on your delivery, just send a message in the order chat – our operators are online 24/7 to assist you.

After payment, we will provide the account login credentials and password along with the registration email details. We will guide you through registering the associated email address to ensure you have 100% exclusive ownership of the account.

Yes, your money is completely safe with us. All transactions are processed through highly secure payment gateways (Stripe, PayPal, NOWPayments) using advanced encryption protocols. We do not store your financial details, and every purchase is fully protected.

Yes, buying and selling game accounts is completely legal in almost all countries. It is simply a transfer of digital credentials between players. There are no laws prohibiting the purchase of video game accounts for personal use.

Yes, our accounts are 100% safe. All accounts in our catalog are clean, verified, and secure. We link them to inactive, safe email domains so you can safely register them as your own. We take extreme precautions to ensure that the transition of ownership is completely secure and private.

Yes, of course. If we are unable to deliver your account, or if the account details do not match the description in the catalog, you are entitled to a full refund. Please note that once the account credentials have been successfully delivered and changed to your own security details, we cannot offer a refund, as the account can no longer be returned to our stock.

Just send us a message via our live support chat. Let us know that you'd like a refund, and our customer support will help you with that.

We issue refunds within 2 business days.

After it's processed on our end, the rest depends on your bank/PayPal. On average, most customers receive a refund within a week.

Creating an account on FastAccess gives you several benefits:

• Collect and use Bonus Points to get discounts on accounts
• View your order history and instantly access credentials for previously purchased accounts
• Track active orders and chat directly with support on the order details page.

We only store your contact details like email, Discord tag, etc. We never store your payment details or anything else not mentioned above.

Bonus Points are our special currency collected in your personal account to pay for future account purchases. You can use them to cover up to 30% of your order total.

You can create a personal account by clicking the "Register" button in the top right corner of the website.

If you've already made a purchase on our website, that means you already have an account with some bonus points accumulated. Log in using the "Login" button in the top right corner of the website.

If you are not logged in and don't know your password, just click the "Forgot password" button during the login process and use the same email that you used at checkout.

You earn them automatically by purchasing accounts on our website. Bonus Points are stored in your account and you can always check the amount by visiting your profile.

For every dollar or euro you spend, you get 5 Bonus Points. You also receive 500 Bonus Points for verifying your email and participating in special time-limited events.

As long as you're logged in, whenever you reach checkout you'll see the option to choose how many Bonus Points to apply. You can use as many of them as you want to pay for up to 30% of your order total.

100 Bonus Points = 1 dollar / euro when you spend them at checkout.

FastAccess is a premium game account store. We specialize in providing high-quality starter and resource accounts packed with characters, items, and in-game resources for Pokémon GO, Watcher of Realms, RAID: Shadow Legends, Pokémon TCG Pocket, and Dragon Ball Legends. We have been in business since 2017, serving thousands of satisfied players, as shown by our 5-star ratings on Trustpilot.

If you don't want to spend months grinding for rare characters, items, and currencies, we help you skip the boring parts. Buying a ready-to-play account gives you instant access to the best heroes, resources, and cards at a fraction of the cost of in-game microtransactions.

We stand out because:

• Our support is friendly and available 24/7 with quick response times
• We offer instant account details delivery and 24/7 live chat support
• We have the largest database of verified gaming accounts on the market
• Our prices are highly optimized and lower than competitors because we aggregate and sync directly with major secure catalogs

In the Settings section of your profile, you can change your contact details, password, and verify your email for better account protection. The contact details you put in there will be automatically added to all your new orders, so you don't have to fill the same forms over and over again.

Every order you place on our website will be saved and displayed in the My orders section. You may review this detailed history anytime and repeat the best deals in one click by pressing the Repeat order button.

All points you earn by placing orders on our website will be securely stored in our system. You can keep track of how much you have left by looking at the Bonus points menu section in your profile.

If you have any questions regarding payment, account credentials, or anything else, just click the support chat widget in the bottom right corner of the website. It connects you instantly to our 24/7 support team who are always ready to assist.

Just cancel the order on the order details page or send a message via our live support chat. Our customer support will quickly assist you.

We send the money back within 2 workdays.

After we've sent the money, everything depends on your bank/PayPal. On average customers receive a refund within a week.

Once your payment is confirmed, our automated system will deliver the account credentials (login and email details) directly to you in the order chat. You will also receive step-by-step instructions on how to fully secure the account.

Since we sell pre-made accounts, delivery is extremely fast. Once payment is confirmed, the credentials are typically shared in the order chat within a few minutes. Our support team is online 24/7 to process deliveries instantly.

Once the credentials are sent and you have successfully changed the account email and password, the order is complete. We would appreciate it if you could take a moment to leave a review of your experience on our Trustpilot page!