Refund Policy
Last updated: August 12, 2025
At FastAccess, your satisfaction matters. If something isn't right, or you simply changed your mind, you can request a refund at any time.
Full Refund
- ✓You cancelled before we made visible progress on your order, or the service didn't match its description.
- ✓We were unable to complete your order as requested.
Partial Refund
You cancelled after we had already started working on your order. In this case, we'll calculate a fair refund based on the remaining progress.
How Refunds are Processed
A member of our support team reviews every refund request by hand. Depending on your situation, we'll issue it either as store credit or back to your original payment method - whichever works better for you.
Store credit never expires and can be used on any future order, giving you full flexibility whenever you're ready to come back. There is one exception noted below: if the specific account you ordered sells out on our supplier's side while your order is being processed, that credit is issued automatically and instantly, so you can pick a replacement right away.
To request a refund, just reach out via our live support chat or email us at support@fastaccess.gg, and we'll take care of everything. You can expect a response within a few minutes.
